> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mage.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshdesk

![Freshdesk](https://cdn.worldvectorlogo.com/logos/freshdesk-logo.svg)

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## Configuration

To set up the Freshdesk source, provide the following configuration parameters:

| Key          | Description                                                                                 | Sample Value           |
| ------------ | ------------------------------------------------------------------------------------------- | ---------------------- |
| `api_key`    | Freshdesk API key.                                                                          | `abc123`               |
| `domain`     | Your Freshdesk domain. For `https://mage.freshdesk.com`, the domain is `mage`.              | `mage`                 |
| `start_date` | Fetch data newer than the specified `start_date`. Format: ISO8601 (`YYYY-MM-DDTHH:MM:SSZ`). | `2021-01-01T00:00:00Z` |

<br />

## How to Get Your `api_key`

Follow [Freshdesk’s documentation](https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key)\
to locate your API key.

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